You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You will receive your refund within four weeks of giving your package to the return shipper, however, in most cases you will receive a refund within a few days of us receiving the goods (refunds are issued immediately upon acceptance of the package by us). If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We ship to all UK and Ireland destinations only. Usually delivery will be undertaken by Royal Mail or UK Delivery courier. For orders placed by 2.00 pm on weekdays every attempt will be made to ship the item(s) for next working day delivery, however please allow for up to a maximum of 5 working days for delivery. We aim to deliver all orders within 1-3 working days of recieving the order.